The world’s number one video conferencing tool recently launched Zoom Virtual Agent, a customer service chatbot. Unlike conventional chatbots, Virtual Agent does not provide cookie-cutter answers. Instead, it uses machine learning to provide intuitive solutions to customer concerns. As a result, it can significantly reduce your customer support team’s workload. Even better, Zoom says its […]
The post Zoom Virtual Agent: Business Chatbot Made Better With AI appeared first on Inquirer Technology.
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